If you have reservations they will display the allocated seats and the carriage number or letter, which isusually indicated on the exterior. Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages. Following Friday morning train to Fukuoka. Once we have received the unused Pass(es), we will refund the money directly to the credit card or other payment method you used for the purchase. If after logging in, your CartaFRECCIA code does not automatically appear in your profile details, you may have logged in with an account number that was not associated when creating your CartaFRECCIA. Assistance for travelers with disabilities, Discover the rail passes available at the reseller. Activation Lock for iPhone, iPad, and iPod touch Find My includes Activation Lock a feature that's designed to prevent anyone else from using your iPhone, iPad, or iPod touch, if it's ever lost or stolen. slower) trains, the schedule only goes out about a week in advance. Ensure that the Infant: children who have not yet turned 4 on the date of purchase of the Pass can travel free of charge and without a Pass provided they do not occupy their own seat. Go to 'Pass details' and then to 'Refunds and exchanges'. This generates a QR code that is then your ticket to travel but not a reservation for a seat. . WebFastest journey: 2h 19m. The data thus obtained is compared to the overall duration of all the journeys of that route, according to the provisions of the Service Contract; if the resulting value exceeds the minimum reliability standard, the Trenord subscribers of the route concerned are awarded the Bonus. {{variant.localizedTravelPackDescription}}, {{variant.localizedPassUpgradeDescription}}, we refundall returns in the original payment method. On Trenord Services, single journey tickets issued by Trenitalia at a supra-regional rate (AS39), issued for journeys on routes that cross multiple regions, are also valid. Sorry, our virus scanner detected that this file isn't safe to download. You'llget a 100% refund if you purchasedPlus with your Pass;however, the costs for Plusare non-refundable. Can I add the ticket I purchased to Apple Wallet? Tutte le aziende di trasporto Lombardo passeranno ad abbonamenti su tessera elettronica regionale Io viaggio, ma con tempi diversi rispetto ai singoli progetti aziendali. However, in case you decided not to use your Pass and asked a railway official in Europe to certify your Pass asNOT USED before the first day of validity, the refund request can be submitted no later than six months from the last day ofvalidity of the paper Pass. You will be redirected to Trenord e-Store. Give back to the Community. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! Ill try to help the first couple of people or until I run out of things to give. in either direction, on the route indicated. Posso viaggiare esibendo esclusivamente l'abbonamento sull'App? The Pass is dedicated to foreign citizens residing outside Italy. WebWith Trenitalia app you can: purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, The logged in user experience does both of those things. 110. But how do I know what seats I have on these trains that I have chosen. There is no need to select the origin or destination of your trip. In Milan, the minimum price that can be purchased is 3 zones and is valid for 90 minutes from the first validation. Log into your account. Even if you buy from Interrails own reservation tool it is never linked or automatically generated by your pass. Is my one-way ticket issued by Trenitalia valid? Confirm the renewal of the last subscription loaded on that card, 4. Choose a date by clicking the calendar icon, and a time by typing in the number in the Hour box. I did not purchase using my account number. Youth: (passengers between 12 and 28 years of age who have not yet turned 28 on the date of purchase of the Pass). Enter your MyTrenord credentials, or register [once registered, proceed with login], 2. Italy Explained is an affiliate partner of ItaliaRail, which means if you buy tickets through my link I get a little something and it doesnt cost you a penny extra. Should it not be that easy? Please read more about that in my next reply below. Bookings issued through the Pass may only be used by Pass registered holder. It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works. Also ticket offices outside Italy like BB in Austria (and also online), SNCB/NMBS Belgium, DB Germany, NS Netherlands or SBB CFF FFS in Switzerland can sell reservations of Trenitalia trains. The columns underneath should be self-explanatory, with a few little notes. Appreciate your advice, thanks. 23. r/AnimalCrossingNewHor. , Note: Shipping and Pass Protection* costs are non-refundable. To display and manage trips purchased with an account number other than your CartaFRECCIA code, log in with the account number used for the purchase, or use the "Retrieve Ticket with PNR/Code" function in the My Trips section. Senior: (passengers over 60 years old on the date of purchase of the Pass). Activation Lock turns on automatically when you turn on Find My on your device. In the STIBM area it is necessary to tap & go to start the validity of the ticket. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. What if I bought a ticket for a specific time and I wasnt able to catch the train. Can I visit the Vatican Museums with the Roma Pass 72 Hours and/or Roma Pass 48 Hours? , Your country of residence on the Pass is incorrect.. WebHi, I've already opened an Account, yet I can't activate my trenitalia pass. August 10h becomes 10-08, not 08-10. From the Trenord App, via Atm or Intesa Sanpaolo Home Banking, you only have the possibility to renew your digital subscription. We have accommodations in all the cities that we are travelling to on specific dates. Only possibility to get a specific seat is to buy via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS. In short, You must go on trenitalia.com and do the math. Im not quite sure whether to not add journeys from my trip to our passes. Otherwise, if youd prefer walking from the station, you can plot the address of your hotel and the addresses of the train stations on a map. Indeed, with Italia In Tour 3 and Italia In Tour 5, you can travel for 3 or 5 consecutive days throughout Italy on all Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains, including the Leonardo Express. If there are any changes required in a trip, that will be indicated in the Duration column with the phrase Travel with train change. Its also listed under the Train column, showing two (or more) trains required in that journey. Please try again later. I dont believe Im a stupid person, but this Rail Planner app leaves a lot to be desired. However, costs for Plus are non-refundable. If they are, the refund is subject to the policy of the relevant railway company. Just in case you want all the train info in one handy place, Ive got an ebook for sale: Italy Explained: Italian Trains. Validity for cross-border tickets is 4 hours, unless you buy the ticket from Trenitalia. In case of a paper rail passes: subscription coupon and identification document. They, like many others they are merely acting as an agent for the train company. I am looking at buying a pass for 7 days. What Im really hoping to prevent is being assigned in different cars or even in the same car not together. You can also activate the quick purchase service using PayPal or credit card. Once youve entered all your information, heres what a results page looks like: Lets break down what you see on this results page, so you can focus on what you need and ignore the rest. Any Trenord ticket, carnet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. WebAfter several hours of working with your very patient agents (although 2nd attempt your chat featured died and had to use text), we kept hitting a dead end on Device Activation and porting my phone number over from AT&T. Se cos non fosse, Le ricordo che possibile entrare in possesso della documentazione richiesta: - Accedendo dal sito alla propria AREA PERSONALE SERVIZI CERTIFICAZIONE 730; in questo modo, compilando il form con i dati richiesti, ricever via mail il riepilogo per anno fiscale, dei contratti caricati sulla tessera IOVIAGGIO associata. . The Promo is not valid for journeys in combination with other carriers. Trenitalia offers over 250 high-speed services between the countrys iconic towns and cities. You say that you don't know what seats you have. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains. Credit of the amount, net of deductions, is effected directly on the card used for the purchase. If I need to BUY seat reservations is not the issue. Used your Pass at least once? Note: you can de-activate a Pass any time before the start of the first travel day (00:00 CET on that day) by cancelling the travel day(s) in My Pass. WebWelcome to Montenaire! How can I retrieve the ticket? Please provide a reason for your refund request. Im so glad youre finding the site useful, Carmen! . To register on the App, just click on LOGIN at the top right > FAST REGISTRATION, enter your details, give your consent to the Privacy Policy and click on the "Continue" button. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. We'll send you an e-mail with instructions to reset your password. Buy the ticket online and bring it with you on your mobile devices. This is the box you need. Donthesitate tocontact ustoget instructions on how torequestafullrefund. Only you and moderators can see this information. Choose the subscription that best suits your needs; 2. You can request a refund via the Reservations Overviewin your personal Eurail account. I know when we want to travel and where. For more information, visit the dedicated section. The online refund request form is here https://reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx There is no facility to put a thirteen-year old on a Trenitalia pass. If booking standard tickets online from Trenitalia you can certainly select your seats from a map, unfortunately that is no good for passes and OBB dont offer seat selction for Italian trains. Your email address will not be published. I have bought an abbonamento di libero circulazione fs for stanieri for 8 days. I guess Im not making myself clear. Again, I have to choose the my journeys manually. See our FAQ on how to deactivate your mobile Pass. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Best answer by rvdborgt 5 July 2022, 22:43. Caution: if you have previously purchased trips by logging in with an account number other than your CartaFRECCIA code, you cannot display them in the "My Trips" area of the App or in your reserved area on the www.trenitalia.com website. Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit. Account. There will always be a charge for the reservation in Italy. If you purchasedPlus with your Pass ; however, the costs for Plusare non-refundable for and. ( or more ) trains required in that journey your needs ; 2 by Pass holder... On specific dates 48 Hours to give //reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx there is no need to buy seat reservations is not valid 90! 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